Who We Are and What This Policy Covers
We are Peaches and Pears, a women’s sportswear store based in Cheshire, UK. The privacy of our customers and website visitors is of extreme importance to us.
This Privacy Policy applies to information that we collect about you when you use our website: https://peachesandpears.co.uk.
Information We Collect
Information You Provide to Us & How We Use It
The amount and type of information depends on the context and how we use the information. Here are some examples:
- Customer Account Information: We ask for information like your name, address, email address, and password in order to set up your account on PeachesandPears.co.uk and to fulfill your purchase delivery.
- Newsletter Membership: We ask for information like first name and email address in order to send you newsletter updates and member only discounts.
- Comments & Reviews: If you leave a comment or submit a review, we collect the data shown in the comment or review form, and also the visitor’s IP address and browser user agent string to help spam detection.
- Cookies: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. Please also refer to our Cookie Policy.
- Analytics: We currently do not have active analytics systems. This may change in the future, so please revisit this page for updates from time to time.
Who We Share Your Data With
To operate effectively as a business, we may need to pass your information on to selected and trusted third-parties. The third-parties we may share information with are:
- Mailchimp: is used to provide our newsletter sign up forms and for the purpose of delivering requested materials, including member updates and discounts, marketing messages and related sales information. Further information about how Mailchimp handles this data see their Privacy Policy.
- Paypal*: PayPal is a credit card and online payments processing company. During ecommerce transactions your name, email address, and billing address is submitted to PayPal directly to validate your purchases and prevent against fraud. For more information about how PayPal uses this data see their privacy statement. *Please note: PeachesandPears.co.uk does not collect or store your financial data. That is collected and processed safely and securely by Paypal.
In addition, any third-party to whom we may need to disclose personal information in order to comply with our legal, regulatory and statutory obligations. This may be as part of a legal process, (for example, in response to a court order or in response to a law enforcement agency’s request, or where they believe it’s necessary). This could be to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety, property or rights of any person. It could also include non-compliance with our website rules, or as otherwise permitted or any third-party where you’ve given your consent.
Please be assured that when we outsource any processes we ensure that all suppliers or contractor has adequate security measures in place. We’ll also require them to comply with the necessary privacy principles as part of our contract with them.
How long we retain your data
Registered customers: we store the personal information they provide in their user profile. A customer can see, edit, or delete their personal information (except their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You’re able to change your preferences relating to marketing communications from us and can withdraw your consent at any time, by clicking the ‘unsubscribe’ link, which you’ll find in each newsletter you receive. Or send your request for us to remove you from our mailing list via our contact form here.
If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases etc.
You may make a request to access your personally identifiable information that’s held by us and maintained in our database. To do this you need to send in your request via our contact form here.
If you have concerns about the way we handle your personal data, you can contact the Information Commissioners Office or raise a complaint.
How we protect your data
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.
We do not store any credit or debit card details on any of our systems.
Information We Collect Automatically
We do not carry out automated decision making or any type of automated profiling.
How to Reach Us
If you have a question about this Privacy Policy, or you would like to contact us about any of the rights mentioned in the Your Rights section above, please contact us here.
Childrens Online Privacy Protection Act Compliance
Our website is not aimed at children under 16, and we won’t knowingly allow anyone under 16 to provide us any personally identifying information; if you’re under 16, please do not provide any information about yourself on this website. In the event that we learn we have collected any personal information from a child under the age of 16, we will delete that information from our database as quickly as possible.
This policy was last reviewed/modified on April 2021.